Privacy Policy


Maxilect LLC cares about the privacy of your personal information and is committed to protecting it. This Privacy Policy (Policy) explains what information we collect about you and why, what we do with that information, and how we handle that information. Please also read our separate Cookie Statement, which tells you how Maxilect LLC use Cookies and other similar technologies

For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Maxilect LLC.

What does this mean:
Maxilect LLC is responsible for protecting your personal information. This Policy applies to information obtained through our mutual interactions( calls, meetings, website, conferences).

Collecting your Personal Information

Maxilect LLC collects information that alone or in combination with other data, could be used to identify you (Personal Information), such as: your e-mail address, name, сompany address, telephone number, or employment information. In addition to this, we also collect information from your computer, phone, tablet or other devices you are using to access our Website. This is Non-Personal Information and it includes the IP address, browser, device type and your country. Non-Personal Information is not linked to your Personal Information.

Maxilect LLC will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.

What does this mean:
We collect information that could be used to personally identify you. We may also collect information (cookies) that is not personal to you and not linked to your Personal Information.

Personal Information you provide when you submit forms on website

When you contact Maxilect LLC, sign up at a conference, exchange business cards or register for the mailing list with the Website, you voluntarily give us certain Personal Information, including your:

  • • name and e-mail address;
  • • Company name;
  • • Contact telephone number.

What does this mean:
When you provide us with Personal Information, such as your name, e-mail address and phone number, we store it for the purpose of contacting you again in the future.

Personal Information we collect automatically

When you visit our Website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, and Internet Service Provider. We analyze and use this information to better understand how our users use the service, to maintain and improve our service, and in some cases, to publicly disclose aggregated statistics regarding our services.

What does this mean:
We automatically collect certain information about you when you visit our Website. We use this information to analyse your use of the Website and to improve our services.

Personal Information from third parties

We collect Personal Information about you from third parties such as social media networks. We use this information to source potential customer leads.

What does this mean:
We collect information about you from third parties, that we use to help us source potential customer leads.

Personal Information use

Maxilect LLC collects and uses your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to:

  • • operate the Website and deliver the services;
  • • communicate with you about the services you use, as well as respond to requests for assistance;
  • • display user content associated with your account and make sure it is available to you when you use our services;
  • • for analytical purposes to understand and improve how our users use and interact with our services.

The legal basis for this processing is compliance with our legal obligations.

With your consent, we will send you direct marketing emails from us and our trusted third party partners.

What does this mean:
We collect your personal information when you provide it willingly. We use this information to contact you and share updates information about our services periodically. We also collect certain information when we have good or lawful reason to do so. We may send you direct marketing emails from our network, but only with your permission.

Personal Information storage

Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfill the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see “Personal information control” section below).

Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as necessary to fulfill those legal, tax or regulatory purposes. Please contact our team for more information.

What does this mean:
We’ll retain your personal information for no longer than is necessary. For more information, please contact our team.

Personal Information access and disclosure to third parties

We will only disclose Personal Information to third parties:

  • • when we use vendors, lawyers and service providers to assist us in meeting business or operating needs, such as providing legal services, hosting our Website, communicating with users, delivering and improving our services, e-mail communication, invoicing and payments, customer support services and analytics. These service providers may only access, process or store Personal Information pursuant to our instructions and to perform their duties to us, and in accordance with applicable laws and regulations;
  • • when we have your explicit consent to share your Personal Information;
  • • when we determine that disclosure is required to protect the rights, property, or personal safety of Maxilect LLC and users of the Website, or to respond to lawful subpoenas, warrants, or requests by public or regulatory authorities, including requests by law enforcement authorities;
  • • if we sell some or all of our business or assets, we may disclose your Personal Information to the prospective seller or buyer of such business or assets, and if the transaction closes, then your Personal Information may be transferred to the buyer.

What does this mean:
We disclose your personal information to third parties such as service providers. We also disclose your personal information when we have your explicit consent, or if we are required to do so by law.

Transfers outside of the EEA

As part of the services offered to you through the Website, the Personal Information you provide to us will be transferred to and stored in Russia (non->EEA). By way of example, a transfer of your Personal Information may happen if one of our service providers is located in a country outside of the EEA.

We will only transfer Personal Information outside of the EEA where the storage and use is essential and compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Personal Information
To ensure that your Personal Information receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Personal Information with. This ensures your information is treated by those third parties in a way that is consistent with data protection laws.

What does this mean:
We may transfer your personal information to locations outside of the EEA, but only where there are appropriate safeguards in place. We may transfer your information outside the EEA if, for example, one of our service providers is located in such a location.

Social media use

The use of social media services may be integrated with Maxilect LLC services in various ways, which will involve us collecting some of your personal data or the social media provider receiving some of your information. We use social media to promote our products and services and to advertise, improve and facilitate our own services.

What does this mean:
We may collect information about you that you share in social media. 

Personal Information control

You always have the right to review the personal data we keep about you. You can request an overview of your personal data by emailing us to  You can do this in the following ways:

  • • ask us for a copy of the Personal Information about you;
  • • inform us of any changes to your Personal Information, or you can ask us to correct any Personal Information we hold about you;
  • • ask us to erase, or block or restrict the processing of the Personal Information about you, or object to particular ways in which we are using your Personal Information;
  • • ask us to send the personal data you have given us to a third party.

As we are using your Personal Information on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your Personal Information based on legitimate interest or the public interest, you have the right to object at any time to that use of your Personal Information subject to applicable law.

What does this mean:
You have rights in relation to your personal information. Just contact our representative to find out more.

Data security & integrity

Maxilect LLC is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorized access. We do this by using a range of technical and organizational measures including measures to deal with any suspected data breach.

The Website is designed to secure the Personal Information you provide on computer servers in a controlled, secure environment, with protections from unauthorised access, use or disclosure. It is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website or to another website via the internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of the Website, please keep this password safe.

What does this mean:
Maxilect LLC’s Website is designed to keep your personal information safe, however, we cannot guarantee the security of information transmitted over the internet or similar connection. You can do your part by keeping your password safe.

Children Personal Information treat

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this Website or engage our services. If you believe a child or yours under the age of 18 has entered Personal Information, please contact us to have the data removed and terminate the child’s account.

What does this mean:
No one under the age of 18 should use Maxilect LLC services.

Links to third party websites

Our Website and Blog content include links to other websites whose privacy practices are not under Maxilect LLC’s control. If you submit Personal Information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy on any website that you visit.

What does this mean:
We link to other websites, whose privacy practices may differ from our own. We are not responsible for the handling of your data by these sites.

Third party advertising

We use remarketing services to advertise our products to you on third-party websites after you have visited our Website.

What does this mean:
If you visit, or take any action on our website, we’ll show you targeted ads on other websites you subsequently visit.

Complaint resolution

If you believe that we have not complied with this Policy or your data protection rights, you have the right to file a complaint with your local authority, however, we hope that you’ll attempt to resolve the complaint with us first. Please contact us for more information.

What does this mean:
If you’re not happy with the way we’ve handled your personal information, you have the right to bring a complaint. Please contact us to find out more.

Changes to this Policy

Occasional update this Policy are made to reflect company and customer feedback. Maxilect LLC encourages you to periodically review this Policy to be informed of how we are protecting your Personal Information.

What does this mean:
We may change this policy from time to time. We encourage you to review this policy regularly.

Contact information

Maxilect LLC welcomes your comments regarding this Policy. Please contact us on, or write to us at:

Data Protection Officer
31 Dnepropetrovskaya street, office 430,
Saint-Petersburg, Russia, 191119